Connecteam G2 reviews

Excellent Timekeeping/HR tool

Our previous time tracker was not California compliant, so that was our main issue. It was solved and then we had all the bonus assets What they like: We needed to have a timeclock for multiple employees who work at multiple locations, and we are in California, so there was a compliance piece as well. Connecteam hit all the buttons for us, and then also had added bonuses of time off tracking, forms, surveys...tons of extra HR products that just set it above the software we were currently using. Customer support has been great and the onboarding was easy. Our employees were used to the system same day. What they dislike: Honestly at this point, I haven't found anything.

Connecteam Revolutionized Our Operations and Boosted Professionalism

Before using Connecteam, we managed almost everything through Google Sheets. While this worked at a very basic level, it quickly became clunky, time-consuming, and difficult to scale. Scheduling, tracking hours, and managing payroll were all manual processes, which left a lot of room for errors and inconsistencies. Over time, this also led to trust issues, particularly when pay disputes arose between us and employees due to unclear or inaccurate records. Connecteam has completely centralised and professionalised these processes. Scheduling is now clear and transparent, time tracking is accurate and verifiable, and payroll is based on real data rather than estimates or invoices. This has removed ambiguity, reduced disputes, and rebuilt trust on both sides. Employees can clearly see their shifts and logged hours, and we have full confidence that payroll is accurate and fair. Overall, Connecteam has replaced a fragmented, trust-based system with a structured, data-driven one. The result has been better efficiency, improved accountability, fewer disputes, and a much stronger working relationship between management and staff. What they like: Connecteam has been a game changer for our business. It has massively improved how we schedule our workers and completely streamlined our payroll process. The time clock feature alone has saved us a significant amount of money; we can now accurately track representatives’ exact hours and ensure shifts are worked in full. This solved a major issue we previously faced when staff were simply invoicing us for their time, which often led to early departures going unnoticed. A large portion of our workforce is made up of students, and historically this role was quite informal, something they could pick up easily to earn a bit of extra cash. Since implementing Connecteam, however, the entire operation feels far more professional. The structure, visibility, and communication tools have helped our workers feel like they are part of a serious, well-run company rather than just a casual side job. This has had a really positive impact on engagement and accountability. On top of the product itself, the Connecteam staff have been outstanding. Their support team, along with the AI assistant, made the transition incredibly smooth and stress-free. The onboarding process was clear, efficient, and well supported every step of the way. Overall, Connecteam has delivered real operational and financial benefits, and we couldn’t be happier with the platform. What they dislike: In terms of areas for improvement, we haven’t quite managed to get our reps fully engaged with the in-app group chats yet. They tend to be more responsive on WhatsApp, so we haven’t made as much use of the chat feature as we originally expected. It may simply be a change-management issue on our side rather than a limitation of the platform itself. Another small improvement would be around payroll setup. It would be extremely helpful if workers could enter their bank details during the sign-up process and have these details automatically appear on the exported payroll PDF. Currently, adding bank details to payroll each month takes a bit of extra manual time.

A Game-Changer for Small Businesses: Free, Easy Scheduling and Job Pay Tracking

It allows my employees to clock in and out while on the go. I can also see whether my employees have confirmed their shifts, so there are no more “I didn’t know I was scheduled” excuses. What they like: That it caters to small businesses. If you have under 10 personnel, you are able to use all services for free. This program was a game changer when we started. Our company and employees loved using this program. One of the easiest things is that you can manage schedules, and not only that, but you can also get a sense of how much you will need to pay your employee for each job they do. What they dislike: I disliked how expensive it became once we needed more than 10 employees. There wasn’t a way to pay for only what we needed to stay efficient, so now that we’ve gone above 10 employees, I have to find other avenues to offset what we used before. The monthly cost for a small company like ours isn’t feasible, and I’m really disappointed with how they chose to scale up.

Intuitive Scheduling, Unbeatable Support

Connecteam saves me a lot of time with scheduling by showing everyone's availability in one space. It's user-friendly and offers 24/7 support, giving me peace of mind as a solo supervisor managing many students. What they like: I find Connecteam incredibly intuitive for scheduling, saving me a ton of time by easily showing everyone's availability and unavailability in one place. It's so user-friendly, and I really value the 24/7 support that gives me peace of mind knowing help is available for my team whenever needed. The onboarding team was super personable, especially James and Zak. I also have to mention how great the overall experience is with its easy-to-understand interface and unbeatable mobile readiness. Plus, the initial setup was seamless, and I've not heard any complaints from my team. What they dislike: This is more of a financial/processing improvement, but our university uses Workday as its HR/Finance hub for all things compensation, timekeeping, payroll, etc. so we'd love to see some integration with that platform down the line, similarly to how Connecteam connects with other payroll/HR platforms.

Effortlessly Streamlined Scheduling for Event Planning

I find Connecteam makes scheduling a breeze, replacing my spreadsheet, and shows who can work. It makes it seamless for my team to know their shifts. What they like: I use Connecteam to schedule my team for my event planning business, and it makes it much easier for me to see who can work. It's seamless for my team to know when they are scheduled. I love the ability to keep shifts open for my team to bid on. With my event planning business, I can put the events in, indicate how many assistants I need, and it allows my team to look at the date and location of the event and bid on it if they're interested in working. The initial setup of Connecteam was very easy. What they dislike: There have been a couple of things that I couldn't easily find (and still haven't), but it doesn't outweigh the positives. Some team members aren't qualified to bid on some shifts, but I can't figure out how to filter that.

Revolutionized Our Scheduling Process

I use Connecteam for scheduling dispatchers, tracking hours to ensure correct pay, handling day-off requests, and managing shift swaps. It prevents over-scheduling and helps employees plan around work. I love setting repeat options for year-long scheduling. What they like: I love that I can set a repeat option on the scheduling side, which helps make the schedule for the whole year. This feature is great because it allows employees to schedule things around their workdays. The time-off request feature is also helpful for viewing when employees need to be off and to find their replacements easily. I don't have any issues with the Connecteam app; I like all the features and haven't faced any problems so far. The initial setup was very easy and user-friendly, with tools and videos provided to explain each task and different ways to use the app. Now each employee can have their schedule in their hands at all times through the app provided, which has been very helpful for us. What they dislike: There is nothing that I dislike about this app.

Outstanding Support That Makes a Difference

Glitch in an area of tasks , they solved this within a day or 2 and also offered discount for the month to compensate the loss of use on the task caused by the glitch . They were very good and helpful What they like: The support and customer service provided when needed are excellent. Like with any new app, it takes some time to get used to, the scheduling feature is brilliant. Our staff really enjoy using the app and chats, and it helps keep everyone organized in one place, so we no longer have to rely on texts, WhatsApp, or emails scattered everywhere. We plan to use the voucher section to offer rewards and incentives to our staff in 2026. Since our business is new and busy, we still have a lot to learn, and I think it will take a few months to fully understand everything the system can do, as it offers so many features. What they dislike: Little more pricier than other companies

Everything Our Team Needs in One Platform

I have a team that works without direct supervision in remote locations. This app allows me to track their hours + locations, send them instructions for each job, and collect feedback at the end of each job. I like that I can provide training materials and updates to specific subsets of employees. And I appreciate that employees can communicate with myself and other coworkers directly in the app. What they like: Everything my team needs to succeed is in one platform. What they dislike: Sometimes the UI is a bit buggy. I also wish they were based in the US.

Efficient Scheduling with a Price Tag

Connecteam boosts efficiency and saves time with scheduling. What they like: I really like the 'news feed' feature in Connecteam, which stands out for me. I also appreciate the format of the schedule because it really helps in maintaining efficiency and saving time. Additionally, having an onboarding specialist who met with us and took us through a new step each week made the initial setup smooth and supportive. What they dislike: I find the price of Connecteam too high. We would like to use more of the options available, but the cost is a bit prohibitive.

Effortless Team Management with Location Verification

A lot of my team works hourly and they are all remote. It’s hard to keep track of where everybody is at the same time so the location feature really helps. What they like: It is the most easy app for my team. My favorite feature is that they can clock in from anywhere and I can see that they are actually at the venue they’re supposed to be. What they dislike: There is nothing that I dislike about Connecteam.

Best free software for small business

Needed a simple scheduling service for our part time staff. It helps employees see their schedules and request time off. What they like: The software is easy to use and not only employer friendly but employees friendly too. We used When I Work for years for scheduling and the prices kept going up. This is just a much better fit for our small business. What they dislike: Can’t think of anything that I don’t like or want to change.

Great Mobile Tool for Field Teams, But Reporting Needs Improvement

The main problem Connecteam solves is the lack of communication and connection between our crews on the job and the office staff. What they like: the best part is how the app brings everything into one place and works perfectly on a mobile phone. At Winmar , technicians are always out at job sites, and Connecteam gives them one simple place to clock in, see their schedule, and fill out job forms. What they dislike: the Reports could be more advanced. It would be helpful to have better, more detailed ways to look at labor costs for each job, not just the basic timesheet reports.