Connecteam Trustpilot reviews

Everything we need and more

The platform does everything we need and more. The scheduling feature enabled our tiny business to move beyond a shared Google sheet for employee schedules. The chat feature allowed us to separate our work chat from personal messages. Clocking in and out just works easily, something not many time systems (surprisingly) manage to execute. Editing time sheets is straightforward and the system documents time sheet changes clearly, another thing that is not done well in many other systems. We use this primarily for our summer staffing and after a short pilot our employees 100% voted to use Connecteam instead of what we were doing before. Building and editing schedules is very important to our success in our busier seasons and the cross platform flexibility to do this on the fly whether using PC, phone or tablet has been well, great. The platform has many more features than we currently use but it's nice to be able to grow into features or choose to not use them and have that choice be painless. We are very satisfied.

The Most Useful System We've Found!

We had previously been using a few different software solutions to patch together what we needed. When we found Connecteam, it streamlined things immensely and made managing the business so much easier! I can't believe it's free for our small business with all of the features available! It has video tutorials to guide you through all of the different tools and has a lot of options to customize things. We're so happy to have found Connecteam and love using it!

very easy to schedule and edit

very easy to schedule and edit. Everything is clear and easy to see. Connecteam has plenty of easy training to get you to understand how it operates. i love how everyone can claim shifts and pick days they are not available. It is awesome that when you publish shifts, Connecteam notifies the users keeping everyone informed. The app is amazing and easy to use.

Great app. Easy to use for employers and employees

Great app. It is easy to set up. The NFC clock is amazing. My employees love is the their Hours were all over the place. The employee setup is super easy as well. Over great product. Highly recommended.

Connecteam has really changed how I…

Connecteam has really changed how I organise things. Even though I’m not a business, I have independent support workers working with me, and it helps keep everything together in one place. I have fewer than ten workers and use the free plan, which is a huge bonus. With so many things costing money these days, I really appreciate having something this useful available at no cost. It’s made a real difference in keeping me organised and managing the day-to-day details.

We started using to help track our payroll..

We started using to help track our teams hours a reduce time theft but it’s turned into a great way for us to connect everyone from our front desk to our instructors to our volunteers. Now everyone has an idea of who is where in the gym & when, so gives a more cohesive team! Loving it so far.

Exactly what we needed

Connect Team is working great for our school's contract Police offficers (14 total). We are also very pleased with the support during set up.

Happy all around

It has been very easy for our staff to pick up and run with the new scheduling app we've been using for a few weeks now. Any issues or questions I have had were immediately handled by your support team/infrastructure and I feel confident moving forward with how you've helped us out already. There have been a couple of minor things that weren't super intuitive when we were setting everything up but again, everything was resolved promptly by your systems. I'm also happy with how our staff has started using the app to communicate from management making group announcements as well as with each other to switch shifts or plan ahead for future shifts.

I like the app so far and my employees…

I like the app so far and my employees think it’s pretty easy to use. I would recommend it for anyone trying to keep up with employees hours on the go. I have a commercial cleaning company and it’s just easy for my employees to clock in on their phones.

Overall fantastic product for organising teams working on a roster

Overall fantastic product for organising teams. Xero integration works great. Things improve would be some mechanisms around smoothing log in and off variances from scheduling etc. Would be amazing if the product would automatically load public holidays and awards.

Very easy to use for both managers and employees

Very easy to use for both managers and employees. The only downside is that some of the most needed features are only available in the highest and most expensive subscription level.

Good potential, but difficult to evaluate without support

I run a small business with fewer than 10 employees, and Connecteam looks like it could be a very useful system. The problem is that it’s not very easy to figure out on your own. The interface is somewhat understandable, but I’ve honestly had to use ChatGPT to walk me through a lot of the setup and explain where things are. What has been most frustrating is trying to get help directly from Connecteam. It seems that meaningful support or onboarding really isn’t available unless you purchase a subscription. That puts a small business like mine in a difficult position. I’m not opposed to paying for software that works well for us, but I need some help setting it up and understanding what it can do before I can decide whether it’s worth paying for. I think Connecteam has a lot of potential, but they would be much better served by offering real onboarding or support during the trial period. Help me see that the system will work for my business, and then I’m much more likely to become a paying customer.